Purchase of the dosimeter reader entitles you to a site license for the software, so your organization may install as many copies as needed using the installation CD that came with the reader.
Please contact Platypus Technologies support at 1.866.296.4455 (option #5) or via for a replacement.
Yes. You can clip the badge anywhere there might be exposure as long as the temperature range falls between -5° to 40°C (27°F to 104°F) and the relative humidity is in the range 15% to 80%. Always ensure the open end of the badge is not blocked by other objects and is pointing towards the ground so that nothing can fall into the opening to block the air flow into the badge, and keep the badge out of direct sunlight.
A short exposure to rain will not harm the badge as long as the rain drops do not block the inlet of the badge. However, extended exposure will lead to inaccurate results because the relative humidity will be above the 80% limit for accurate readings.
No. If the badge is exposed to high levels of dirt, oils or other chemicals, even if you clean it before use, the exposure reading you get may be inaccurate.